1. Home
  2. FAQ
Help Centre

345wan FAQ — Your Questions, Answered

Whether you are just getting started or have been playing for a while, this page covers the questions we hear most often. From setting up your account and making your first PKR deposit via JazzCash to betting on cricket and requesting a withdrawal — it is all here, explained plainly.

60+ Questions Covered Pakistan English Updated Regularly

Quick Jump

Account & Registration Deposits & Payments Withdrawals Cricket & Sports Betting Casino & Games Responsible Gaming

345wan is an online entertainment platform built with Pakistan players in mind. The platform covers sports betting — with cricket and the Pakistan Super League (PSL) at the centre — alongside a full Live Casino, a Game Lobby with over 1,200 titles and bingo. Payments are handled in PKR, and the most common deposit and withdrawal methods are JazzCash, Easypaisa, Raast, bank transfer and debit or credit card.

This FAQ page is organised by topic so you can find what you need quickly. If your question is not covered here, the 345wan support team is available around the clock through live chat. We try to keep these answers accurate and up to date, but for anything account-specific — like a pending withdrawal or an account verification issue — live chat or email is always the right route because support can check your individual account details directly.

A note before you read on: 345wan is strictly for adults aged 18 and above. If you are new to the platform, the registration process is straightforward and takes under five minutes. You can find step-by-step guidance on the Register page. Returning players can log in via the Login page.

Account
Deposits
Withdrawals
Betting
Casino
Responsible Gaming
App

Account & Registration

Visit the Register page and fill in your username, email address, Pakistan mobile number and a password. Select PKR as your currency. After submitting your details, verify your account via the code sent to your mobile or email. The whole process takes under five minutes. Once verified, your account is active and you can make a deposit immediately.

Registration at 345wan is completely free. There are no sign-up fees, no account maintenance charges and no subscription costs. You only spend money when you choose to deposit funds to play.

You must be 18 years old or above to register and use any part of the 345wan platform. This applies to betting, casino games, bingo and all other content. Age verification may be required at any point, and accounts belonging to under-18s are closed immediately.

No. Each person is allowed one account only. Creating multiple accounts is a breach of the Terms and Conditions and may result in all accounts being suspended and any balances forfeited. If you have lost access to your existing account, use the password reset option or contact support — do not register again.

Go to the Login page and select "Forgot password?". Enter your registered email address or mobile number and follow the instructions to set a new password. If you no longer have access to the registered contact details, reach out to support and we will guide you through identity verification to recover your account.

Contact 345wan support via live chat to request a contact detail update. For security reasons, changes to registered email or mobile number require identity verification before they are processed. This step protects your account from unauthorised changes.

Deposits & Payments

345wan supports JazzCash, Easypaisa, Raast, bank transfer, debit card, credit card and mobile wallets. All deposits are processed in PKR — there is no need to convert currency or deal with foreign exchange rates.

JazzCash and Easypaisa deposits are typically credited to your 345wan balance within a few minutes. If a deposit has not appeared after 15 minutes, check whether the transaction was completed on your mobile wallet end first. If it shows as successful there but has not credited to your account, contact support with the transaction reference number.

Minimum deposit amounts are kept low at 345wan so that players with any budget can get started. The exact minimum varies slightly by payment method. Log in to your account and visit the deposit section to see the current minimum for your preferred method in PKR.

345wan does not charge a fee on deposits. The amount you deposit in PKR is the amount that reaches your gaming balance. Your bank or mobile wallet provider may charge a transaction fee on their end, which is outside of 345wan's control — check with your payment provider if you are unsure.

Yes, Raast is supported as a deposit method. It is a fast interbank digital transfer system operated in Pakistan and works alongside JazzCash, Easypaisa and traditional bank transfer as a PKR funding option for your 345wan account.

Withdrawals

Log in to your account, go to the withdrawal section and select your preferred payment method. Withdrawals are processed back to the same method used for deposits where possible — so if you deposited via JazzCash, your withdrawal will go back to your JazzCash wallet in PKR. Enter the amount you want to withdraw and confirm. You may be asked to verify your identity before your first withdrawal is processed.

JazzCash and Easypaisa withdrawals are typically among the fastest and are usually processed within a few hours once approved. Bank transfers may take one to three business days depending on your bank. Processing times can also be affected by account verification status — if your account has not been verified, we recommend completing that step before requesting a withdrawal.

Common reasons for a delayed withdrawal include pending identity verification, unmet bonus wagering conditions, or high processing volumes. If your withdrawal has been pending longer than the expected timeframe without an explanation, contact support via live chat with your withdrawal reference number and we will investigate right away.

Withdrawal limits in PKR vary by payment method. Log in and visit the withdrawal page to see current minimum and maximum amounts for each option. If you need to withdraw an amount above the standard maximum, contact support to discuss arrangements.

Cricket & Sports Betting

345wan covers the Pakistan Super League (PSL), all Pakistan international matches including T20, ODI and Test series, ICC World Cups, Champions Trophy and other major tournaments. Additional T20 leagues from other regions are also available. During live matches, in-play markets let you place bets as the action unfolds — ball by ball for key moments.

Common cricket bet types at 345wan include match winner, toss winner, top batsman, top bowler, total runs in an over or innings, player performance bets and live in-play markets. The exact markets available depend on the specific match and how close it is to the start time — more markets tend to open up as match day approaches.

Yes. While cricket is the primary focus, 345wan also covers major football competitions and esports events. Visit the Betting section after logging in to see what sports and markets are currently available.

Settlement rules for abandoned or interrupted matches follow standard sports betting practice — in most cases, bets on a match that does not reach a result will be voided and stakes returned. Specific rules for each market type are detailed in the 345wan Terms and Conditions. If you have a query about a specific bet settlement, contact support with your bet reference.

Casino & Games

The Game Lobby at 345wan has over 1,200 titles including video slots, classic slots, table game versions, bingo rooms and more. Games are sourced from established software providers. You can filter by category, sort by popularity or search by title to find what you are looking for quickly.

The Live Casino streams real dealers running table games — blackjack, roulette, baccarat and others — in real time. You join a table, place bets via your screen and watch the dealer operate just as they would in a physical casino. Live Casino runs around the clock, so there are always tables available regardless of what time it is in Pakistan.

The Bingo section runs scheduled sessions throughout the day. You purchase cards for an upcoming game, numbers are drawn automatically and your card is marked in real time. Winners are determined by completing the required pattern first. Different rooms may have different card prices, prize pools and game variants — check the Bingo lobby for what is currently running.

Yes. The 345wan platform is fully optimised for mobile. You can play slots, join Live Casino tables and play bingo directly in your phone's browser. For the smoothest experience, download the 345wan app — visit the App page to find the download for your device.

Responsible Gaming

345wan provides deposit limits, session time reminders, cooling-off periods and self-exclusion options. These tools are available in your account settings and take effect as soon as you activate them. They are there to help you stay in control of how much you spend and how much time you spend playing — use them whenever you feel you need to.

Log in and navigate to the responsible gaming or account settings section. You can set daily, weekly or monthly deposit limits in PKR. Once a limit is set, it applies immediately. Increasing a limit may have a short waiting period as a safeguard, but reducing a limit takes effect straight away.

If you feel that gambling is affecting your daily routine, budget or relationships, take a break. Use the self-exclusion option in your account settings to pause access for a set period. You can also contact 345wan support to have your account temporarily restricted. Setting a budget before each session and sticking to it is the most practical habit for keeping gaming recreational rather than problematic. Visit the Responsible Gaming page for more guidance.

Yes. If you want to permanently close your account, contact 345wan support via live chat or email. Before closure is confirmed, any remaining balance will be withdrawn to your registered payment method in PKR. Account closure for responsible gaming reasons is taken seriously and processed promptly.

Mobile App

Visit the App page for download instructions for both Android and iOS. The app gives you full access to betting, Live Casino, the Game Lobby and bingo in a faster, more streamlined experience than the browser — and it works well on standard Pakistan mobile connections.

Yes, the 345wan app is free to download. There is no cost to install it on your device. Your existing account works in the app — there is no need to register again. Simply log in with your usual credentials and your full account balance and history are available immediately.

Yes. The app has full payment functionality — you can deposit via JazzCash, Easypaisa, Raast, bank transfer or card and request withdrawals in PKR directly from the app. All the same payment methods available on the desktop site are available in the app.

Still Need Help?

If your question is not covered here, the 345wan support team is available 24/7 via live chat. Log in to your account and open the chat window from any page.

Login to Chat

Email Support

Prefer to write in? Reach the team at:

[email protected]

We aim to respond within a few hours.

Useful Pages

Register Login Responsible Gaming About Us Terms & Conditions Privacy Policy Download App
What's On Offer

Everything You Can Do at 345wan

One account, one balance in PKR, and access to all of this from any device in Pakistan.

Cricket & PSL Betting

Full coverage of Pakistan Super League, T20 internationals, ODIs, Tests and global tournaments. Live in-play markets update ball by ball throughout every match.

Live Casino 24/7

Real dealers on blackjack, roulette and baccarat tables around the clock. Streamed live so you can play any time of the day or night from anywhere in Pakistan.

1,200+ Game Lobby

Slots, table games, bingo and more from established providers. Filter by game type, sort by popularity or search by name to find your next game quickly.

PKR Payments

All deposits and withdrawals in Pakistani Rupees. JazzCash, Easypaisa, Raast, bank transfer and card are all supported — no currency conversion required.

Mobile App

Download the 345wan app for Android or iOS and carry your full account in your pocket. Fast loading and smooth performance on standard Pakistan mobile connections.

Responsible Gaming Tools

Deposit limits, session timers, cooling-off periods and self-exclusion are all available free in your account settings. Set them up whenever you need them.

Ready to Get Started at 345wan?

Create your free account in under five minutes, deposit in PKR and start betting on cricket, PSL and live casino from any device. If you have more questions after signing up, our 24/7 support team is always on hand. 18+ only. Play responsibly.

Register Free Login

18+ only  ·  SSL Secured  ·  PKR Payments